Accessibility Statement

Our commitment to serving all members of our community

Community Pharmacy is committed to ensuring that our services are accessible to all individuals, including those with disabilities. We strive to provide equal access to our pharmacy services, facilities, and digital platforms.

Our Commitment

We believe that everyone deserves access to quality healthcare services. We are dedicated to making reasonable accommodations for individuals with disabilities and continuously improving our accessibility practices.

Physical Accessibility

Our pharmacy location features the following accessibility accommodations:

  • Wheelchair accessible entrance with automatic doors
  • Wide aisles to accommodate mobility devices
  • Lowered pharmacy counter for wheelchair users
  • Accessible parking spaces near the entrance
  • Accessible restroom facilities
  • Private consultation room accessible to all

Communication Accommodations

We provide various accommodations to ensure effective communication:

  • Large print prescription labels available upon request
  • Braille labels available for visually impaired patients
  • TTY/TDD service available for deaf or hard-of-hearing patients
  • Sign language interpretation available with advance notice
  • Written materials and verbal counseling offered
  • Talking prescription devices available

Website Accessibility

We are committed to making our website accessible to all users. Our web accessibility efforts include:

  • Compliance with WCAG 2.1 Level AA guidelines
  • Keyboard navigation support throughout the site
  • Alt text for images and descriptive link text
  • Sufficient color contrast for readability
  • Screen reader compatibility
  • Resizable text without loss of functionality

Service Animals

Service animals are welcome in our pharmacy. We understand that service animals are essential for many individuals with disabilities and are permitted in all areas of our facility where customers are normally allowed.

Free Delivery

For patients with mobility challenges or other disabilities that make visiting our pharmacy difficult, we offer free prescription delivery service to ensure you have access to your medications.

Request an Accommodation

If you need an accommodation that is not listed above, please let us know. We are committed to working with you to find a solution that meets your needs.

Contact Us

To request an accommodation or report an accessibility issue, please contact us:

Phone: (555) 123-4567

TTY: (555) 123-4568

Email: accessibility@communitypharmacy.com

This accessibility statement was last updated in January 2024. We regularly review and update our accessibility practices to ensure continuous improvement.